HELP

How can we help?

Questions about your account, library, subscription, or privacy are welcome.

Contact Shelflo support

Email us with the address linked to your Shelflo account and a short description of the problem. Do not include your password.

Email support →

Account and sign-in

If you cannot sign in, first confirm you are using the same method used to create the account. Password-reset messages can take a few minutes and may appear in spam.

Subscriptions

Shelflo Plus subscriptions are managed through the store where you purchased them. Use Google Play or the App Store to review, cancel, or restore a subscription.

Privacy and deletion

Read the privacy policy or follow the account deletion instructions.